Contact us

Contact Us

Thank you for shopping with PrimeScent.

We are committed to providing quality fragrances and excellent customer service. If you have any questions about your order, products, shipping, or general inquiries, please contact us using the information below.

Customer Support Email:
nakil.cannon@gmail.com

Response Time:
Please allow 24–48 business hours for a response.

Business Hours:
Monday – Friday
9:00 A.M. – 6:00 P.M.

Order Support:
When contacting us about an order, please include:

• Your full name
• Order number
• Description of the issue

Shipping Questions:
Most orders are processed within 3–5 business days. Tracking information will be emailed once your order ships.

We appreciate your support and thank you for choosing PrimeScent.